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Getting back in from what could have turned into a potential medical emergency. For some reason, Trene's meds had been denied and that caused her to suffer an extreme reaction and it took a bit to get her stabilized and she was under observation for several hours to ensure she was out of the danger zone. Needless to say, several offices were contacted today and I was a little less than my normally polite self, but I was courteous because I am dealing with people who are just doing their jobs the best way that they can. However, I did find out that my calls put things into motion within a matter of minutes.