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I got a call today which came up unknown on my caller ID. I answered it and some lady asked to speak with me and called my by name. I asked who it was and she said Fifth third bank, which my mortgage is through. She then asked me to verify my address for the security of my account. I said wait a minute, you called me, your number is Unknown, i'm not giving out that information, How do I know you are who you say you are?

Now I know most likely it probably was the bank calling, but I just don't feel right about giving out personal information to someone unless I'm 100% sure who it is. Perhaps I'm being over cautious, I don't know.

What do you think?

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i would say if theirs any question dont give them any info. if you think it might be legit, ask for their name and branch location and give that location a call back, or call your local branch.

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I refuse to give out personal info over the phone ... PERIOD, unless I call them.

I won't do it.

I've had severe issues with identity theft in the past. It's horrible. It's been YEARS and I'm still dealing with the fallout.

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I've had similar problems. The last bank i was with called me on a private number that came up as "Restricted", So I told them I'll give no information, and why, and said that I'll contact my bank. I was polite about it, and turned around and called my bank up. I got the same chick, who gave me nothing but attitude because of it. I hung up on her and removed my business from them shortly after as anytime I'd try to get things done with them they'd never want to do their damn job. But yeah, I've had weird callsfrom many people on my phone before. It's always better to be safe than sorry. At least this way for me, it was the last straw that made the bank loose my business.

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I'll give out info that pretty much anyone can get, namely my address. If your near the computer you can stick in the number and see what comes up. Usually if it's legit it will pop up under one of their websites. If you want to be ultra paranoid you can check if it's known as a phisihng website.

Or just do the ultra smart thing and say "I'll come in to speak to someone personally at "X" branch about it".

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Yeah, I think you did the right thing.

Anything that comes up as Unknown Caller I don't even answer.

I also have calls blocked through my phone service that are blocking their number to call me. It catches most of them but a few get through. If they can't show me their number on my caller ID then I don't pick up.

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Unless your expecting the call and/or know the person.. fuck em. Not worth it.

You dont necessarily have to originated the call but it should be expected, or from someone you trust / know. For instance i've had several instances were i bought something online, and that company called me to verify my info which is legit i think. Just trying to cut down on CC fraud.

But if they call me out of the blue and just start asking that type of question? Generally.. fuck em.

In your particular case i'm just guessing that it probably really was the bank just calling to verify your address but ... eh... not worth it.

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Like others here have said, and I agree with, NEVER give out personal info over the phone, or online for that matter.

Always deal with bank stuff by going to the bank and talk to them face to face.

Also, NEVER give out your personal info online.

I purchased a pair of boots online a few years ago, and my credit card info was phished.

A few days later, I receieved a bill for a $3400 computer that I didn't buy.

The charge was wiped from my account thankfully.

Better to be safe then sorry, especially when it comes to bank business.

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