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Complaint to Customers


FarrIL

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I'll start with a recent one that made me and my manager on duty, as well as my Regional Manager AND our lady from Corporate giggle.....

Prior to this scenario, my job no longer does refills due to mall employees being stingy and paying for one large pop or lemonade and then only paying the 27 cents for a new cup (( company policy, people )). So, since we were losing a ton of money, we stopped doing refills and now provide mall employees with 99 large drinks, plus tax.....

A mall employee bought herself a large lemonade and some food.....

10 - 15 minutes later:

Customer: Can I get a refill for this?

Me: Actually, we no longer can do refills, so no, I cant.

Customer: Oh really? Well, I'm just going to have to have a little talk with your Region-- oh, I forgot his name. What was his name?

Me: Actually, it was our Regional Manager who told us to stop doing refills.

Customer: Oh! Really?

Me: Yeah, I came from the Midland mall where mall employees were using our 27-cent refill policy to buy themselves a lemonade, and since we were losing money, our Regional Manager told us to stop doing them. So, to be nice to mall employees, we give them a large pop or lemonade for less than the price of a small pop. So, sorry, cant do refills.

Customer: Oh... ::: walks away :::

My regional manager thought it was funny. So did our lady from Corporate. XD

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What pisses me off with customers/patients at the hospital is when the patient has a HUGE family from the country who all cram into the room, and then want to give a long emotional prayer right before said patient goes for a five minute X-Ray...

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Saturday at work a woman walked up to my check out counter with a box of sandwich bags. She asked me how much they were, and I pointed to the price sticker that was clear on the side of the box and told her that they were $2.19. She said "But the sign next to them says 2/$5.00?!?" I said "So you want me to charge you 31 cents more than what they should be?" She replied "Oh...uh...no."

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If you want stupid customers go to Autozone and listen in...well, if you know something about cars.

No, a 350 is not just a 350...tell me something besides "Chevy 350"...you know, like out of what or what year...or even if it is gas or diesel...

We will not replace your fuel sending unit...this is not a shop and we do not have a hoist, along with all the other shit to deal with you gas tank

No you can't just use washer fluid as coolant...they actually make coolant to be used a coolant for a reason

You really do need a headgasket...see the fluid spraying everywhere? What? No, you can't just glue the head down with RTV...buy new head bolts

Hell, shade tree mechanics need to take a test before they work on anything...and if they fail they get shot...they fuck everything up. Along with all the people that try to break something to get a discount...and then come back to complain that the part is broken. Or all the people that will dig under all the shelves to find a really old tag that marks the product down two dollars. And the guy that called the cops when I didn't get him his reciept fast enough because my printer ran out of paper...

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